Damaged furniture questions

What if a piece of furniture comes damaged? The furniture store should inspect the furniture when it arrives. The designer should also inspect the furniture before it goes to the client. If something is missed or it breaks when it is used, the designer and the furniture store will work together with the vendor to resolve any problem.

How long does it take to receive things, once they are ordered? Here’s a guideline (though individual vendors may vary):
Upholstered Furniture: 6-10 weeks depending on vendor.
Furniture – Chests, bookcases, tables, etc.: 2-12 weeks depending on vendor.
Window Treatments: 2-6 weeks depending on size of job
Accessories, Lamps, Art Prints, Silk Flowers/Plants: 4-6 weeks or less.
Rugs: If machine made, 2-4 weeks. If hand knotted, 2-4 months
Wallpaper/Fabrics: 3-5 days.

If you have a very short lead time our interior designers are experts at finding items that are “in stock” and can be delivered within a week – we pride ourselves on being able to deliver on time

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