Creating
One bar franchise that has done an excellent job throughout London is ‘B@1’ where, incidentally, the 400% mark-up is particularly prominent as I ordered a Guinness that was then poured out of a can … Regardless, I am happy to pay to drink in such establishments and even tip for the the can to be poured. Why? The ‘B@1′ theme hits the nail on the head. The theme is’friendliness’ and I mean ‘Deep South American Friendliness’. Upon entry you are greeted by the bar staff like you are a local and they actually talk to you. One’s first impression of this can be shock and horror (don’t talk to me, I don’t like to talk) but once you get use to it you notice that it enhances the drinking experience. What has this to do with Design you say – nothing, but it is a starting point from which Design can sprout.